GDPR Compliance Statement

Effective Date: January 1, 2026

Our Commitment to Data Protection

sapphire-mountain is committed to complying with the General Data Protection Regulation (GDPR) and maintaining the highest standards of data protection for all individuals whose personal information we process.

Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you provide explicit consent for enrollment forms and communications
• Contract Performance: To fulfill our obligations in delivering educational services
• Legitimate Interests: For administrative purposes and improving our educational programs
• Legal Obligation: To comply with applicable laws and regulations

Your Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

You may request deletion of your personal data in certain circumstances, subject to legal retention obligations.

Right to Restriction of Processing

You can request that we limit how we use your personal data under specific conditions.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

Data Processing Activities

We process personal data for the following purposes:

• Managing course enrollments and student records
• Communicating about courses, schedules, and educational content
• Responding to inquiries and providing support
• Maintaining website functionality through essential cookies
• Complying with legal and regulatory requirements

Data Transfers

Your personal data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area unless necessary and with appropriate safeguards in place.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Enrollment and educational records are typically maintained for seven years following course completion.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection principles

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Exercising Your Rights

To exercise any of your data subject rights or for questions about our GDPR compliance, please contact us at:

Data Protection Officer
sapphire-mountain
127 Colmore Row
Birmingham B3 3AG
United Kingdom
Email: [email protected]

We will respond to your request within one month of receipt. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

Right to Lodge a Complaint

If you believe we have not processed your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Statement

We may update this GDPR Compliance Statement to reflect changes in our data processing activities or legal requirements. The effective date at the top indicates when this statement was last revised.